Shipping policy

Thank you for shopping with us! We want to make your shopping experience as smooth as possible, so here's everything you need to know about our shipping process:

1. Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders or if there are shipping delays due to holidays, processing may be slightly delayed. We will notify you via email if there are any significant delays.

2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. The rates depend on your delivery address, the weight of your order, and your selected shipping method.

Standard Shipping:

  • Estimated delivery time: 5-7 business days

  • Cost: Calculated at checkout

Expedited Shipping:

  • Estimated delivery time: 2-3 business days

  • Cost: Calculated at checkout

3. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track the status of your shipment.

4. International Shipping
We currently offer international shipping to select countries. Additional customs fees, taxes, and duties may apply depending on your country of residence. These fees are the responsibility of the customer and are not included in the shipping cost at checkout.

5. Shipping Restrictions
At this time, we do not ship to P.O. Boxes, APO/FPO addresses, or certain remote locations.

6. Lost or Stolen Packages
We are not responsible for lost or stolen packages. If your package is lost or stolen, please contact the carrier directly. We recommend selecting a shipping method with tracking and delivery confirmation.

7. Address Errors
Please make sure that your shipping address is accurate before completing your order. We are not responsible for packages shipped to incorrect addresses provided by the customer. If you notice an error in your shipping address after placing your order, please contact us immediately at [your contact email] and we will do our best to assist you.

8. Returns & Exchanges
Please refer to our [Returns & Exchanges Policy] for information about how to return or exchange an item.